Frequently Asked Questions

SENSOR

What makes it different from other aquaculture sensors?

Osmo’s sensor is different than other sensors for two main reasons: price & maintenance. Unlike traditional continuous aquaculture sensors which use a number of individual selective ion sensors plugged into a sonde, OsmoBot’s sensor is optical-based. The core technology is built around photochemical sensor patches that change color or respond differently to light depending on the water quality conditions.

Instead of using a spectrometer which is an expensive and fragile piece of hardware to read these sensor patches, Osmo’s sensor uses advanced light reader chips and custom algorithms to deliver a reading that is good enough for most industries outside of the lab. This has allowed Osmo Systems to reduce its sensor cost dramatically compared to other aquaculture sensors and pass on those savings to you.

With dissolved oxygen, pH, ammonia, nitrite, and nitrate being read optically, the means they never have to be recalibrated. Instead the probe requires regular manual cleaning (can be down with a soft sponge) and regular replacement of the cartridge that has the photochemical sensor patches. These replacement sensor cartridges are included in the cost of the service contract.

What are the specifications?

Dissolved Oxygen: +/- 0.2 mg/l
pH: +/- 0.2
Ammonia (NH3): +/- 0.005 ppm
Temperature: +/- 0.2º C
Salinity: +/- 1.0 ppt
Turbidity: +/- 1.0 NTU
Nitrate: +/-  0.2 mg/l
Nitrite: +/- 0.02 mg/l

HUB

How does the sensor connect to the cloud?

Each sensor plugs into a Hub which powers the sensor. The Hub connects to a local WiFi router that is either on the local network or is connected to the cloud via cellular (Osmo Systems can provide such a router).

Is the Hub waterproof?

Yes, the hub is waterproof to IP-67 ratings and is designed specifically for the high-humidity, high-salinity environments of a shrimp pond.

What are the power and connectivity requirements?

Power: 120 – 240v. Comes with American adapter.
Connectivity: WiFi or cellular

SOFTWARE

Do I have to pay extra to use Osmo's software?

No! Software is included in the price of every OsmoBot.

What happens if the power or internet goes out?

You will get an alert from Osmo software that the connection with your OsmoBot has been lost. If it is due to an internet failure, your OsmoBot will continue collecting data and will upload all of the data when connection is restored.

Will Osmo's software replace my Excel spreadsheet?

Yes, but it does not have to. You can always download all of your data to Excel from Osmo’s cloud-based software platform. That said, our software is designed that you can run your entire farm from it.

PRICING

How do I get a quote?

Email sales@osmobot.com OR fill out the contact form on the bottom of the homepage

How much does OsmoBot cost?

The price you pay for OsmoBot is split between the upfront purchase of the hardware and the ongoing service cost. Our pricing varies depending upon farm size, so please sales@osmobot.com for a full quote.

What is the return policy?

You can return any OsmoBot purchased within 90 days for a full refund. After 90 days, Osmo Systems will refund the remaining balance on the contract and the price paid for any hardware that is returned in working condition.

SYSTEMS

What types of aquaculture systems does OsmoBot work for?

While our main design focus is shrimp farms, OsmoBot is built to also work well in any land-based aquaculture operation, both marine and fresh water. Additional species include but are not limited to tilapia, catfish, and sturgeon.

Does OsmoBot work in aquaponics systems?

Yes! While the sensor is designed for aquaculture operations, the sensor will work wonderfully for most aquaponics systems.

COMPANY

About us

Osmo Systems was founded by Zach Stein and James Regulinski, two Silicon Valley natives who’ve been friends since they were four years old. They founded Osmo Systems in 2014 with the goal of pushing our global food system into a healthier and more sustainable direction. At first they targeted a different industry with the OsmoBot sensor, hydroponics and aquaponics, but made the pivot to focus fully on aquaculture and shrimp farming in 2017. The company is backed by tier 1 VC’s who share in our mission to help shrimp farmers generate higher, more predictable yields.

What is our mission?

We believe that to save our oceans, we need to allow aquaculture to outcompete with wild capture in terms of quality, taste, sustainability, and price.

Contact Information

You can email info@osmobot.com with any question regarding Osmo Systems.

We are proudly located in Oakland, California USA